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Absenteeism.
Scheduled days off.
Vehicle breakdowns, repair, and maintenance.
Sending management to cover routes or dispatch positions.
Sending dispatchers to cover driver positions.
Radio, cell phone, pager, and GPS expenses.
Truck accessory and tool expenses, including nets and straps.
Damaging and costly law suits resulting from HR disputes.
Employee taxes, wages, benefits, and workers compensation.
Handling customer complaint calls.
Loss of time during the day handling and researching customer inquiries regarding loss of shipments, etc.
Constant analyses of current delivery system and how to improve efficiency.
Loss, theft, and vandalism.
Insurance expenses.
HR and payroll expenses.